Big thanks to all our customers.

I just wanted to take a minute to post a thanks to all our customers who have been so patient with us since last September when Hurricane Irma struck. We have a big base throughout South Florida and a good portion of those customers are in the Florida Keys.

Even though it has been six months, we are still working overtime trying to get gate equipment repaired,  replaced and re-installed. We hope to restart our preventative maintenance program again very soon. It is the one thing that we have stopped completely for the duration so we can concentrate on getting customers up and running.

Again, a very big THANK YOU to all of you.

Cheers

Coconut Grove
Upper Matecumbe
Lower Matecumbe
Marathon
Somewhere in the Keys

The reason we will not repair hurricane water damaged equipment.

Click on the pic above for a link to the web site.

We have to back up the services/repairs we perform. This includes equipment we have installed and equipment we have taken over to service. Water damage, especially salt water damage may not incapacitate a device immediately. What’s worse  is water damage can not only prevent the equipment from operating in the future, it can become a serious safety concern. That’s why will will not be performing repairs on equipment that has obviously been exposed to water. If your equipment has been submerged, even for just a few minutes during hurricane Irma we will be more than happy to give an estimate to replace.

All affected wiring should be checked by a licensed electrical professional before re-energizing.

Thank you.

Not all storm/water damage is this obvious. Irma 2017

Been just about a year.

It’s amazing what a year can bring. Miami Gate Operator Co. has continued to expand. We are just a little bigger than we were last year.

We’ve started maintaining and installing garage doors. Like everything we do there is a learning curve and we train and practice. We joined IDA , The International Door Association, in order to get in touch and become informed with things related to our business. We have already forged relationships with suppliers and industry experts so that we can pass on that knowledge and take care of our customers correctly.

Florian and Antonio on the job.

We know that just like everything we do, it has to be done right the first time.

Thanks for stopping by.

Sy Syms “An Educated Consumer is our Best Customer.”

SY Syms

When I was a kid I remember Sy Syms and his daughter Marcy coming on the television in one of their possibly now, maybe not quite infamous TV spots saying things about clothing and then somewhere along the line adding their tagline  “An Educated Consumer is our Best Customer.” I doubt I really understood what that meant. I think I thought it was sort of a backwards slap in the face, kind of like a taunt. Like, you weren’t an educated consumer if you didn’t shop at Syms. Maybe you were a moron.

Over the years I’ve come to realize that in our business there are a lot of products that basically do the same thing; open and close gates. There is a problem though, most people don’t realize the differences in the equipment and the differences in the installation. I don’t think it’s a problem of being educated or not educated as much as it is a problem of being informed or not informed.

On January 16 of 2016, the powers that govern the gate operator manufacturing business and gate installation put into effect the latest UL 325 2016 which adds even more things to the suggested ‘Minimum” of the standard. See below

2016_UL325_Changes_Fall2015

This may seem inconsequential but it’s something that we, as a reputable installer have to take into consideration. It’s true that this adds another layer of cost to the installation. Gate operators and access control I think, can be an asset, not just an additional convenience but a real asset that adds value to a residence or business. If done correctly they can add years of worry free service but also if done correctly and professionally with an eye on detail, they can add real value.

I want to think that when Miami Gate Operator does an installation or even a repair, we take into account the things we’ve learned about the equipment and the installation of that equipment and we do the best possible job.